Frequently Asked Questions
Answers to common questions about LCDA appliance repair visits, booking, error codes, parts and service areas.
Which areas do you cover?
LCDA’s stated service area includes East London, North London and parts of Essex, including Romford, Ilford, Dagenham, Barking, Hornchurch, Upminster, Rainham, Redbridge and Chelmsford. See the Areas We Cover page for the current list.
Which appliances do you repair?
LCDA provides repair visits for washing machines, dishwashers, tumble dryers, ovens and cookers, fridges and freezers, as well as commercial appliances within the categories we service.
What should I do if an error code is showing?
Include the exact error code, appliance make and model when booking where available. Error-code meanings vary by manufacturer and model, so the code forms part of the diagnosis.
Can I book an engineer online?
Yes. Use the online booking system to choose domestic or commercial service, provide the appliance details and select an available appointment.
What happens if parts are needed?
If a part or additional work is required, this is discussed before proceeding. Parts are charged separately where required.
Do you offer lower call-out charges?
Lower call-out charges start from £50. The applicable booking charge for your visit is shown through the booking process.